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Use the links below to view the courses we offer in each category.

 

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Leadership & Management

  • Workload Management
  • 5-Day MBA
  • Advanced Coaching Skills for Managers
  • Advanced Communication Skills Using Emotional Intelligence
  • An Introduction to Coaching
  • Appraisal Interviewing
  • Coaching to Develop Team Performance
  • Communicating Change Expectations
  • Conducting Disciplinary Interviews
  • Diversity Workshop
  • Finance for Non-Financial Managers
  • Influencing and Negotiation Skills for Leaders
  • Leading High Performance Teams
  • Lone Working 2010
  • Management Skills Development Programme
  • Managing Meetings and Conference Calls
  • Mentoring
  • Motivational Skills and Techniques
  • Negotiation Skills for Leaders
  • Performance Management
  • Personal Effectiveness for Managers
  • Practising Those Awkward Management Conversations
  • Recruitment and Selection Skills
  • Stress Management
  • Supervisor and Team Leader Skills
  • The Contemporary Leader
  • Influencing Skills Using Emotional Intelligence

    • Personal Development

  • Creativity and Innovation
  • Essential Business Writing Skills
  • How to Cope with Change
  • Influencing, Impact and Presence
  • Managing Your Time and Stress Reduction
  • Managing your Time during Change
  • Managing your Time under Pressure
  • Minute Taking
  • Negotiation Skills
  • Networking Skills
  • Personal Effectiveness
  • Presentation Skills
  • Problem Solving and Decision Making
  • Report Writing
  • Speed Reading
  • Writing a Persuasive CV
  • Active Listening Skills
  • Assertiveness in the Workplace
  • Business Letter and Report Writing
  • Charismatic Presentation Skills
  • Coaching Skills
  • Constructive Participation in Meetings
  • Consulting Skills
  • Coping with Stress
  • Influencing Skills Using Emotional Intelligence

    • Sales and Customer Care

  • Writing Persuasive Sales Proposals
  • Advanced Presentation Skills
  • Customer Care
  • Customer Care – NHS
  • Customer Care and Commercial Awareness
  • Customer Care Skills for Technical Professionals
  • Essentials of Sales
  • Finance for Sales Professionals
  • Managing and Developing Key Accounts
  • Managing Demanding Customers by Phone
  • Managing Difficult Customers
  • Professional Telephone Techniques
  • Sales Awareness and Client Facing Skills
  • Sales Negotiation Skills
  • Sales Presentation Skills
  • Sales Team Coaching Skills
  • Solutions Selling
  • Telesales Skills
  • The Effective Sales Manager
  • Writing Impacting Sales Letters

    • Handling Difficult Situations

  • Managing Students in the Library
  • Conflict and Stress Management
  • Conflict Resolution
  • Conflict Resolution Assertiveness and Discipline for Team Management
  • Coping with Stress
  • Managing Challenging Behaviour and Difficult Customers
  • Managing Difficult Parents
  • Managing Difficult People and Situations

    • Project Management

  • The Essentials of Project Management
  • Report Writing
  • An Introduction to Project Management
  • Negotiating and Influencing For Project Managers
  • Overview of the Principles of Project Management

    • Marketing

  • Consumer Behaviour & Marketing Strategy
  • Creativity and Innovation
  • Marketing to & Managing Major Accounts
  • Measuring & Managing Marketing Performance
  • Strategic Marketing
  • The Principles of Marketing

    • WebVirtuoso: Website Design Mansfield